Need help?
Frequently Asked Questions
Shipping
Yes! We offer free shipping worldwide.
As all of our sandals are handcrafted and made to order, please allow 7-10 working
days for dispatch. Tracking details will be provided once shipped.
Product
We provide a size chart under each product to assist you in finding the perfect fit. Our
sizes generally run small so we would recommend ordering one size up. Should you
require extra assistance in deciding your size, please feel free to contact us at
customerservice@shoppasha.com.
All purchases are final.
Claims for missing items or items damaged in transit must be received within 2 business days of receipt of merchandise. In this case, we will investigate the problem and if it is determined that the product is damaged or defective, we will process your order for a refund or replacement.
General Questions
It happens! Unfortunately, once a sale is processed, we can’t backtrack it to add it for
you. However, you can always use it for your next purchase.
For any inquiries please contact us at customerservice@shoppasha.com or What’s App us at +852 91622300.